Capa do artigo Customer Service In Tourism And Hospitality

Customer Service In Tourism And Hospitality

by Louise (Freelance Journalist Specializing In Sport And Travel Writing) Hudson e Simon (University Of South Carolina) Hudson
language: english
Publisher: GOODFELLOW PUBLISHERS LIMITED, September of 2017 ‧
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A fully revised and updated new edition of this bestselling text. New material covers issues such as the sharing economy, technology (Virtual Reality and use of robots) and use of big data to personalize experiences and encourage loyalty.

Customer Service In Tourism And Hospitality

by Louise (Freelance Journalist Specializing In Sport And Travel Writing) Hudson e Simon (University Of South Carolina) Hudson

Property Description
ISBN: 9781911396451
Publisher: GOODFELLOW PUBLISHERS LIMITED
Release Date: September of 2017
Language: English
Dimensions: 189 x 246 x 20 mm
Cover: Hardcover
Pages: 352
Format: Book
Collection: Global Management Series
Categories: Books in English > Management > Management and Organization
EAN: 9781911396451

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LOUISE (FREELANCE JOURNALIST SPECIALIZING IN SPORT AND TRAVEL WRITING) HUDSON

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SIMON (UNIVERSITY OF SOUTH CAROLINA) HUDSON

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