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language: english
Publisher: GOODFELLOW PUBLISHERS LIMITED, April of 2025 ‧
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Fully revised and updated with brand new material and cases on issues surrounding sustainability and AI in the context of customer services, plus a brand new chapter on 'Customer service and sustainability’. Explains not only the theory behind the importance of customer service but how to put this theory into practice.

Customer Service For Hospitality And Tourism

by Louise (Freelance Journalist Specializing In Sport And Travel Writing) Hudson e Simon (University Of South Carolina) Hudson

Property Description
ISBN: 9781917433105
Publisher: GOODFELLOW PUBLISHERS LIMITED
Release Date: April of 2025
Language: English
Dimensions: 174 x 246 x 20 mm
Cover: Softcover
Pages: 352
Format: Book
Categories: Books in English > Management > Management and Organization
Books in English > Management > Hospitality and Tourism
EAN: 9781917433105