General Conditions of Sale

1. These general terms and conditions of sale (GTCS) are agreed between Porto Editora, S.A., a Public Limited Company, with its registered office at Rua da Restauração, no. 365, 4099-023 PORTO, registered at the Commercial Registry Office of Porto under the Company Registration and Corporate Identification Number 500 221 103, with a share capital of €3,400,000, contactable online through the CUSTOMER SUPPORT / Other Matters area, via the email address [[email protected]](mailto:[email protected]) or by telephone on 220 971 010, available on working days between 09:30–12:30 and 14:00–17:00 (cost of a call to a national landline), hereinafter referred to as "Porto Editora", and individuals wishing to make purchases through the WOOK website – wook.pt, hereinafter referred to as the "User".

2. These conditions apply exclusively to non-trading natural persons, meaning any natural person acting for purposes that do not fall within the scope of their professional activity.

3. The parties agree that purchases made through this website shall be governed exclusively by this contract, to the exclusion of any conditions previously available on the website.

1. The User is free to use the website as long as they comply with these GCS, particularly with regard to intellectual property and the protection of personal data.
2. Users are solely responsible for their use of the content on the website.
3. When using the website, the User agrees:
4. To fully read and understand these GCS, including the information on privacy at https://www.WOOK.pt/Mensagem/index/?key=politicaprivacidade and cookies at https://www.WOOK.pt/Mensagem/index/?key=politicacookies
5. Not to breach these GCS.
6. To acknowledge and respect the rights of third parties, including other Users, as well as Porto Editora's rights, particularly but not exclusively those relating to intellectual property and personal data protection.
7. To behave responsibly and always act in good faith, both towards Porto Editora and other Users.
8. Not to use a false identity or conceal their identity.
9. Not to reproduce content that is offensive, defamatory or likely to breach the rights of Porto Editora and third parties.
10. To neither design nor use any technological tools or measures, whether by computer programming or pre-existing software, such as viruses, spyware, malware, rookits, trojans or ransomware, intended to or capable of interrupting, destroying, limiting the functionality of or exploiting any vulnerability on the website or any computer or communications equipment or system.
11. Not to access the website via means other than the interface, according to Porto Editora's instructions.
12. Not to engage in any unlawful, dangerous or improper activities through the website.
13. To immediately inform Porto Editora of any defect, bug or anomaly found on the website and not attempt to access commercial information or the personal data of other Users, or to alter the website's characteristics or, in any other way, exploit the defect, bug or anomaly to pursue illegal activities or violate the rights of third parties.

1. The purpose of these GCS is to provide and explain all the necessary information to the User as regards ways to order, sell, pay for and deliver purchases made on the website.
2. These conditions govern all the necessary steps for completing the order and ensuring follow-up between the contracting parties.
3. These GCS will not apply if the type of order reveals that the User is not an end consumer. An end consumer is anyone acting for purposes that do not fall within the scope of their commercial, industrial, craft or professional activity, as defined in Article 2(g) of Decree-Law 84/2021 of 18 October, and and Article 3(e) of Decree-Law 24/2014 of 14 February, in their most current versions.

1. The User may place an order on the WOOK website via the purchase process, called ‘checkout’ and can do so in the following ways:
   1. From the online catalogue on the WOOK website;
   2. From partner sites, among which we highlight Portoeditora.pt, Arealeditores.pt, Lisboaeditora.pt, Escolavirtual.pt, or others with whom WOOK may have or come to have this type of partnership.
2. To submit their order, the User must:
   1. Register on the WOOK website, providing the information requested there - see more on this in Article 12 of these GCS.
   2. Log in (using an email address and password chosen by the User during registration).

3. Provide the information and select from the options provided throughout the ‘checkout’ process (delivery and billing address and telephone number; shipping method; payment method; and Tax ID number (NIF) and the name to appear on the invoice for tax purposes) and read the GCS concerning the website, which are sent as an attachment with the order confirmation email.

4. When the User submits an order, this implies full acceptance of the product prices and descriptions, as well as the GCS, which are the only terms applying to contracts concluded in this manner, for which reason the PDF file mentioned in paragraph c) of the point above must be kept in a safe place on the hard drive of the User's device or on another suitable durable medium.
5. Porto Editora will only honour orders while stocks last. If a product is unavailable, Porto Editora commits to inform the User as soon as possible and within a maximum of 30 days.
6. The information contained in the invoice is the sole responsibility of the User. Once the invoice has been issued it cannot not be re-issued with amendments.
7. Orders are valid for 15 (fifteen) days after checkout, subject to the available payment methods described in more detail in Article 5, unless made as part of a promotional campaign that states a different time frame. Prices, discounts, promotions, and offers cannot be guaranteed after this time period has elapsed. If payment is not received by our services within this period, the order cannot be validated and will be automatically cancelled. Any amount received after this date will be refunded via the same payment method used by the User in the initial transaction or by bank transfer if that payment method does not allow it.

1. Porto Editora offers various shipping methods for orders. At checkout, the User will be shown the available shipping methods, depending on the order weight and destination.
2. Shipping costs vary according to order weight, destination, and the selected shipping method. To find out the shipping costs for an order, the User must place all the products they wish to buy in the shopping basket and go to checkout, before confirming the shipping cost on the SHIPPING page.
3. Shipments cannot be made to PO Boxes or conflict-afflicted areas.
4. Whenever possible, the product page shows the estimated delivery date for that item to the customer's destination address. These dates are merely indicative, non-binding and best-case scenarios. The estimated delivery date of an item is calculated using a complex algorithm, assumes immediate payment and is explained in detail in point 10 of this section. Regardless of the time frame indicated for each item, Porto Editora agrees to deliver ordered items within a maximum of 30 days.
5. E-books and audiobooks are digital products, meaning they become immediately available once the order has been finalised. Once payment has been confirmed, an email is sent to the User notifying them that the e-book and/or audiobook is now available.
6. Porto Editora will always endeavour to meet the estimated delivery times, but if it foresees any difficulty in doing so it will inform the User, giving them the option of terminating the contract or agreeing an appropriate delivery date that takes the circumstances into consideration. If the ordered product is not delivered within a maximum of 30 days or within the date agreed for this purpose, the contract will be automatically cancelled and the User will be refunded within a maximum of 14 days from the date said cancellation is announced.
7. To track an order, the User must go to the online customer area, where they can check the order status.
8. The estimated delivery date is a non-binding estimation that considers various factors, such as: product availability (*), transit time to the destination address, time of the User's enquiry, and warehouse cut-off time (**), among others. This calculation only takes working days into account. It assumes immediate payment and, whenever possible, a destination in mainland Portugal.
9. The estimated delivery date may be subject to change and recalculation in the following non-exclusive scenarios: if payment is not made immediately; the customer changes their order; there is a change in the item's availability; an additional payment is required; among others.
10. You can check the estimated delivery date of your order in the final step of the checkout process and confirm it in the order details provided in the customer area. For example, a book with the availability(*) ‘In stock’ is dispatched using the Standard Delivery option to mainland Portugal and, if the order is successfully paid for before the warehouse cut-off time(**), the estimated delivery date is calculated as follows: in stock + preparation of the order on the same working day + 1 working day for dispatch and delivery = delivery on the next working day from the date of payment.

If the order is paid for after the warehouse cut-off time(**), it will be processed on the next working day and the Total Time for Delivery is calculated as follows: in stock + 1 working day for preparing the order + 1 working day for dispatch and delivery = expected delivery within 2 working days of the payment date.

If your order is paid for over a weekend or on a national holiday, it will not be processed until the next working day.

WOOK will wait until all the items in an order are in stock before dispatching. This means that the expected delivery date will depend on which item becomes available the latest.

The estimated delivery date may be a specific date or a time frame, depending on how reliable the estimated transit time is for a given geographical location.

The transit times shown on the WOOK.pt checkout page are subject to delays caused by strikes, riots and other factors beyond the control of the companies concerned.

Transit times are the responsibility of each carrier.

The order is only finalised once payment has been received and confirmed, meaning the expected delivery time will be counted from the receipt and confirmation date of payment. Once payment has been made, the estimated delivery date may be recalculated.

* Product availability: Product availability is understood as the product being in stock and in a suitable condition for dispatch. When ordering 2 or more products with different availability times, the longest time period should always be assumed. Availability is only guaranteed for one unit of each product and is always subject to existing stock, once payment has been confirmed. Availability is calculated in working days.

** Warehouse cut-off time: the deadline for an order to be processed on the same working day, typically 7pm, except at peak times such as: school terms, Wook Moments, Black Friday, Christmas, and other promotional campaigns, where it is 4pm or possibly earlier. If your order is paid for after this time, it will be processed the following working day.

11. Due to their nature and the frequent delays experienced by some school publishers, it is not possible to give an estimated delivery date for school items.

12. Description of available shipping options.

WOOK offers various shipping methods for orders and the transit times and information below are the sole responsibility of the carriers selected by WOOK to perform this function.

1. A) Continental Portugal

Standard Delivery means delivery by courier to the indicated address, on the next working day after the dispatch date and between the hours of 9am and 7pm.
Optionally, and subject to a supplementary payment, you may choose to have your order delivered during a more convenient time slot, between 10am and 10pm each working day and on Saturdays between 10am and 1pm. This extra service is not available everywhere in mainland Portugal and our system automatically recognises whether your postcode allows you to select it.
Delivery to collection points is operated by several carriers, with all available and active collection points being considered. Deliveries are made within 1 working day of your order being dispatched from our logistics centre and you can pick it up during the selected point's opening hours. You must have proof of identity to collect your order. We currently have over 2,000 collection points available, including kiosks, launderettes, payshops, lockers, etc. For your convenience, most of the collection points available allow collection any day of the week, during extended hours and on Saturdays. You should confirm your preferred collection point opening hours at checkout. When your order is available for collection, an SMS will be sent informing you. If your order has been sent to a collection point, you have up to 5 days to collect it, or 3 days if it is in a locker, after which it will be returned. We do not send orders weighing more than 10 kg to collection points.

2. B) Islands

Standard Delivery to the islands involves services operated by sea and the departure days are as follows:
     AZORES ship departure from Lisbon to Ponta Delgada: Every Thursday.
     MADEIRA ship departure from Lisbon to Funchal: Every Tuesday and Friday.
Orders for the islands are invoiced the working day before dispatch and the products are reserved until that day. For example: An order placed on a Monday for books listed as ‘In stock’ and destined for Terceira Island will not be dispatched until Thursday. The order will be invoiced on the Thursday and the products reserved until then.
Shipments to the islands are delivered between 9am and 7pm, and in 5 to 7 working days after dispatch in Madeira, and 6 to 15 working days after dispatch in the Azores. After dispatch you can use the tracking tools to confirm your order's location.

3. C) International Shipping, to Europe and Other Destinations

In the destination country, local taxes, import duties or other related expenses are the responsibility of the recipient.
Orders for non-EU countries do not include VAT and will be submitted to the destination customs office.

1. Porto Editora offers the User the following payment methods:
   1. Credit card (Visa, Mastercard and Eurocard);
   2. Multibanco;
   3. MB WAY (payment by mobile phone);
   4. Euroticket Estudante®/ Ticket Educação®/ Ticket Ensino®/ e-Ticket®/ Cheque Aluno®
2. The User will pay an overall amount that includes the costs of processing the order; additional costs are fixed costs, such as a portion of the packaging and shipping costs.
3. In the case of payment by credit card, the User's card will be debited immediately after the order has been submitted.
4. If the payment option chosen is Multibanco, the User has 15 days to pay for the order using the reference, entity and amount provided following checkout.
5. With the MB WAY application option, the User will receive a notification to pay for the order on their phone, and must select this option and confirm payment in the application within 5 minutes.
6. Once the option to pay by MB WAY has expired, the User will automatically receive a Multibanco reference in their email, which they can use to make payment in accordance with paragraph 4 of this article.
7. Porto Editora will use its best efforts to guarantee maximum confidentiality and security over data transmitted via the Internet.
8. For the order to be approved and validated, payment must be made according to the terms and time frames set out in Article 3(6) of these GCS.
9. Once payment has been received, and within a maximum of 24 hours, an email will be sent confirming that the order has been placed. The email will be sent to the address provided by the User when they registered on the website.
10. Payment with Euroticket Estudante®/ Ticket Educação®/ Ticket Ensino®/ e-Ticket®/ Cheque Aluno® will only be accepted for the purchase of textbooks and/or school books (teaching aids and workbooks for a given school year).
    1. Orders and payment using MEGA Platform Vouchers (Free School Textbooks) must meet the following conditions: The Parent or Guardian/User must obtain the vouchers they are entitled to via the MEGA platform. Then, on the website, the User must enter the voucher number for the selected textbook in the place indicated.
    2. Each voucher allocated to parents or guardians is associated with a specific textbook and can only be used once.
    3. The allocated voucher covers the full price of the respective textbook.
    4. When redeeming the MEGA voucher, you will only have to pay for items not covered by this Ministry of Education programme and the respective invoice will only include products that have actually been paid for.

1. The prices shown on the website are in Euros, including taxes and duties, taking into account the VAT rate in force on the order payment date. The amounts listed on the product pages correspond to the Publisher's Price and the Sale Price on the WOOK website, the latter calculated according to current promotions and/or promotional discounts (to find out more about prices and discounts click on the red symbol next to the price on the product page).
2. The prices listed in the “checkout” section are always the most up-to-date. However, they should only be considered valid while they are visible on the website on a refreshed page (unrefreshed cache or pages may show old prices). The price displayed is only guaranteed under these conditions and only after the order has been duly submitted and paid for in accordance with the payment conditions set out in these GCS (Article 3(6)).
3. If there is a change in the publisher's or the supplier's prices, the retail prices advertised on the website will have to be updated. If this happens with a product while an order is in progress, the User will be informed immediately of any price increase. The User has 5 days to pay the difference or cancel the item in the order. If that period elapses an no action has been taken by the User, the item will automatically be cancelled in the order.

1. On the WOOK website there are various promotional price offers, in the form of percentage discounts on the retail price, which can be seen on a number of pages, including product pages, listing pages and search result lists.
2. All promotions are valid for a certain period. To find out how long promotions are valid for, simply click on the discount itself.
3. Promotional discounts represent a commitment during the indicated period, but always on the condition that the order is finalised by the User through “checkout” and paid for before that period ends. Unless otherwise stated, in the case of deferred payments, such as Multibanco for example, Porto Editora guarantees these discounts if the respective payment is received within 8 days, counted from the final “checkout” date.
4. Saving or adding a product to the ‘shopping basket’ does not guarantee the price or discount.

1. Products purchased from WOOK.pt are covered by a legal guarantee of 2 years (products purchased up to 31 December 2021) or a professional liability period of 3 years (products purchased from 1 January 2022) from the product delivery date, covering any non-conformity, in accordance with Decree-Law 67/2003, of 8 April, in the case of the former, and Decree-Law 84/2021, of 18 October in the case of the latter.
2. In the latter case (products purchased on or after 1 January 2022), although the professional liability period is 3 years, non-conformity is only presumed for a period of 2 years from the delivery date. In the third year this burden of proof lies with the User, who must provide the evidence.
3. The rules for digital content or services (e.g. e-books and audiobooks) are described in the **"Digital content or services purchased on or after 1 January 2022"** point of this article.

Products purchased up to 31 December 2021

1. According to Decree-Law 67/2003, of 8 April, if the legal requirements are met, Users have the right to request that Porto Editora, as the seller/professional, as well as the producer, restore their product to conformity by repairing or replacing it, provided this non-conformity becomes evident within 2 years of the product delivery date. Users may also decide to ask Porto Editora for an appropriate price reduction or to terminate the contract.
2. Porto Editora will repair or replace the product within 30 days, without serious inconvenience to the User.
3. Users must report the defect to the seller/professional within 2 months from the date on which they detect the non-conformity.
4. Users may exercise any of the above rights, unless this proves impossible or amounts to an abuse of such rights.

Products (with no digital content or services, e.g. paper books) purchased on or after 1 January 2022

1. According to Decree-Law 84/2021, of 18 October, if the legal requirements are met, Users have the right to request that Porto Editora, as the seller/professional, as well as the producer, restore their product to conformity by repairing or replacing it, provided this non-conformity becomes evident within 3 years of the product delivery date, with the burden of proof described above applying during this period.
2. Users may initially choose to have the product repaired or replaced, unless the means chosen to restore conformity is impossible or, in comparison with other means, imposes disproportionate costs on Porto Editora.
3. Porto Editora will repair or replace the product within 30 days.
4. If Porto Editora: a) has not repaired or replaced the product or has done so after the aforementioned deadline; b) has refused to repair or replace the product; c) has declared or the circumstances make it clear that it cannot or will not repair or replace the product; or d) if the non-conformity recurs or a new non-conformity emerges; or e) when the seriousness of the non-conformity so justifies, Users may also, in accordance with the law, choose between a proportional price reduction or cancellation of the contract.
5. If the contract is cancelled, Porto Editora will refund the User within 14 days of being informed of said decision. The refund will be made via the payment method used in the initial transaction, unless otherwise agreed with the User.
6. As regards the right of rejection, if the product's non-conformity becomes apparent within 30 days of delivery, the User may request its immediate replacement or cancellation of the contract, unless this is impossible or, in comparison with other means, it imposes disproportionate costs on Porto Editora, under general terms.

Digital content or services purchased on or after 1 January 2022

1. This category includes e-books and audiobooks that comply with the contract when: a) they correspond to the description, quantity and quality and have the functionality, compatibility, interoperability and other characteristics provided for in the contract; b) they are suitable for any specific purpose for which the User intends them and which has been communicated to Porto Editora by the time the contract is concluded and with Porto Editora's agreement; c) they are supplied together with all the accessories and instructions, including for installation, and customer support, as stipulated in the contract; and d) they are up-to-date, in accordance with the contract.
2. Once purchased, e-books become immediately available in your WOOK Library, where you can read and organise all such books, which can be accessed via the WOOK website or the WOOK Reader application. All e-books are read exclusively on the Wook Reader APP (available for Android or iOS devices) unless otherwise stated. The web version of the WOOK Library is optimised for the latest versions of the Google Chrome, Internet Explorer, Safari, Firefox and Edge browsers.
3. In order to use audiobooks purchased through the Website, the User must play them in the WOOK Reader APP, available for Android or iOS devices.
4. According to Decree-Law 84/2021, of 18 October, if the legal requirements are met, Users have the right to request that Porto Editora, as the seller/professional, as well as the producer, restore their product's conformity, provided this non-conformity becomes evident within 2 years of the product delivery date.
5. During this 2-year period, the burden of proof that the non-conformity existed when the goods were delivered will be on the User during the second year.
6. In addition, and in accordance with the law, if Porto Editora: a) has not restored the digital content or services’ conformity; b) has declared or the circumstances make it clear that it will not restore the digital content or services’ conformity within a reasonable time or without serious inconvenience to the User; c) the solution for restoring conformity is impossible or disproportionate, in general terms;
   d) the non-conformity has re-emerged despite Porto Editora's attempts to restore the digital content or services’ conformity; e) a new case of non-conformity arises; or f) the seriousness of the non-conformity justifies it, the User may request an immediate price reduction or cancellation of the contract.
7. Porto Editora will ensure that any updates, including security updates, in particular regarding the WOOK Reader App, that are necessary to keep the digital content or services compliant, are communicated and provided to the User, during the period reasonably expected, taking into account the type and purpose of the digital content or services, as well as the circumstances and nature of the contract.
8. If the User fails to install, within a reasonable time, the updates provided under the terms described in the previous point, Porto Editora will not be responsible for any non-conformity that results exclusively from an omission of the duty to install, provided that: a) Porto Editora has informed the Utilizador of the availability of the update and the consequences of not installing it; and b) the User's failure to install or incorrect installation of the update did not result from deficiencies in the installation instructions provided by Porto Editora.

1. Users may withdraw from any order placed on the WOOK website in accordance with Article 10 of Decree-Law 24/2014, of 14 February, as amended, but the User must bear the return costs, as described in the first part of Article 12(2) of that law. To do this, the User must return their order in the appropriate condition, within a maximum of 14 days from the date of receipt, by completing the form provided in the Returns Area. Alternatively, you can contact us by e-mail: [email protected] or telephone: 220 971 010 (Portuguese landline), on business days between 9.30am-12.30pm and 2pm-5pm.
2. Porto Editora will acknowledge receipt of said form within twenty-four hours, via a durable medium.
3. Porto Editora will not accept any return sent with postage to pay or requiring cash on delivery, and promises to reimburse the Utilizador within a maximum of 14 days of receiving the notice of cancellation in accordance with Article 12 of Decree-Law 24/2014, of 14 February (as last amended) or the working day following receipt of the return or proof of return, whichever is later.
4. Payments will be refunded using the same means of payment used by the User in the initial transaction or by bank transfer if the means of payment used does not allow this.
5. Returned products must be in saleable condition, i.e. in the same condition in which they reached the User, without any defects. Games, films and multimedia products must retain their security seal, including the IGAC seal.
6. If an exchange of products results in a higher price than that of the initial order, the User must pay the difference using one of the available payment methods mentioned in Article 5(1) of these GCS.
7. Items that are sent for free in the form of gifts or bonuses will not be refunded.
8. As e-books and audiobooks are digital, once downloaded their security seal will be deemed broken, meaning they cannot be returned from that moment on, in accordance with Article 17(l) of Decree-Law 24/2014, of 14 February. Thus, the User accepts that their consent implies loss of the right of withdrawal.
9. Once a textbook purchased with a MEGA voucher has been dispatched, it cannot be returned to WOOK. These types of situations should be dealt with by the school in question.

1. The User may submit their complaints to Porto Editora at Rua da Restauração, n.º 365, 4099- 023 Porto or electronically via the Contact Centre, or alternatively via the email address: [email protected] .
2. The Porto Editora provides all the information required for you to exercise your right to complain to an official, impartial, third-party body (‘dispute resolution body’), which will help you resolve the dispute in question. If the User (consumer) is unhappy with a purchase from our site and with the solution we have provided to resolve the situation, they can access the European Commission's dispute resolution platform, available at https://ec.europa.eu/consumers/odr to present their case, or go directly to an Alternative Dispute Resolution Body, since, as per Article 14(3) of the Consumer Protection Act, consumer disputes of low economic value (less than 5,000.00 euros) are subject to mandatory arbitration or mediation when, at the express option of the User, they are submitted to an arbitration tribunal attached to legally authorised consumer dispute arbitration centres.
3. Porto Editora subscribes to the Porto Consumer Information and Arbitration Centre (CICAP), based at Rua Damião de Góis, 31, Loja 6, 4050-225, Porto. More information is available on the Consumer Portal: http://www.consumidor.gov.pt/.
4. Also available is the Electronic Complaints Book, which is part of the ‘SIMPLEX + 2016’ programme involving the Directorate-General for Consumers and the regulatory bodies of the various sectors.

1. To the maximum extent permitted by applicable law, Porto Editora, including, but not limited to, all its partners, will not be liable to the User of the website for any possible damage, loss and/or injury (including, but not limited to, direct, indirect, incidental, special, consequential and punitive damages, lost profits and damages resulting from lost information and/or interruption of website activity arising out of or in connection with the use and/or inability to use this website and its content, whether based on warranty, contract, tort or any other legal basis.
2. Without prejudice, Porto Editora, either in its own capacity or for its partners’ acts, will only be liable in the event of wilful misconduct or serious fault.
3. The User will be exclusively and solely responsible for their use of the website and its contents, including content transmitted to this website by them, being liable for the infringement of any third-party rights and/or the GCS. The User will compensate Porto Editora for any damages, losses or expenses suffered by the latter if said User breaks the law or breaches these GCS while using the website.

1. Privacy and Cookies Policy

Data is processed in compliance with the legislation on the protection of personal data. For more information see the Privacy Policy and Cookie Policy.

2. 100% Secure Purchases

In order to allay any concerns about credit card security, Porto Editora / WOOK guarantees that all purchases on the website are secure. All transactions are made through an encrypted secure server. At WOOK, the confidentiality of our customers' personal data is paramount. Once we have used your card details to pay for your order, they will automatically be removed from our database and destroyed. When you make your next purchase, you will be asked for all your card details again.

3. e-books and Audiobooks

When the User reads e-books and listens to audiobooks they implicitly agree that the reading, listening and distribution solution provided by WOOK or other entities such as Adobe, may collect data on reading time, type of book, etc. for statistical purposes or to improve the solution's performance, but under no circumstances will it store data considered to be personal. For more information on data collection by Adobe, see http://www.adobe.com/privacy/ade.html

1. The WOOK Newsletter is the name given to e-mails with promotions, offers and information, sent directly to the e-mail address the User provides to Porto Editora upon registration.
2. Users may decide to withdraw the use of their contact details for the Newsletter subscription by managing their subscriptions, at any time and completely free of charge, at https://www.wook.pt/areacliente/gestaosubscricoes or changing their communication preferences and frequency.
3. The WOOK Newsletter is exclusive to the website and is owned by Porto Editora.
4. For more information on the processing of data in order to send the Newsletter and on the rules for exercising rights, the User may consult the Privacy Policy.

Once the User has registered at www.WOOK.pt they can access the applications where WOOK services are integrated, namely WOOK Reader and MEGA WOOK, using the credentials they have created.

WOOK Reader

1. The App WOOK Reader is used to store, manage, read and listen to e-books and audiobooks (respectively) purchased from WOOK.
2. Customers can access it via WOOK or download the application from the App Store and Google Play. More information about how to use it is available at https://www.wook.pt/ajuda/

MEGA WOOK

1. The MEGA WOOK APP aims to simplify the purchase of school textbooks with MEGA vouchers and make it easier to manage such orders.
2. Customers can access it via WOOK or download the application from the App Store and Google Play. More information about how to use it is available at https://www.wook.pt/mega-manuais-escolares-gratuitos

1. All content on the WOOK website is the intellectual property of the Porto Editora Group and may not be copied or reproduced, unless this is strictly necessary to allow it to be read online.
2. The content on this website is produced by internal and external sources and for this reason the Porto Editora Group does not assume responsibility for updating and/or ensuring the accuracy of this information.
3. All texts, images, pictures, photographs, brands and other elements of the WOOK website are protected by law.
4. Any User that has their own website and wishes to include, for their personal use, a link leading directly to **Porto Editora**'s WOOK website, must request permission from **Porto Editora**.
5. Such permission will not be an implicit agreement of affiliation.
6. All links re-directing to the WOOK website and using the framing or inline linking technique are specifically prohibited.

The Parties agree that the computerised records stored in the Porto Editora computer systems under reasonable security conditions are proof of the communications, orders, and payments made between them.

Orders and invoices will be stored on a reliable and durable medium in order to provide a faithful and lasting copy.

1. Without prejudice to any mandatory rules that cannot be waived by the parties, any contractual relationship established through Porto Editora's WOOK website will be governed by Portuguese law.
2. In order to settle any and all disputes arising from any contract entered into under these GCS, Portuguese law will apply, and its courts or, alternatively, the competent bodies for the Alternative Resolution of Consumer Disputes referred to above will be responsible for settling disputes, based on what is agreed between the parties.

1. These GCS and the documents expressly referred to herein form the entire agreement between Porto Editora and the User, replacing any previous declarations and conditions relating to use of the website.
2. If any provision of these GCS is deemed to be null, void, inapplicable, ineffective, unenforceable, or otherwise invalid by any body competent to do so, namely a court of competent jurisdiction, the invalidity of any such provision will not affect the validity of the remaining provisions, which will remain in full force and effect. If such invalidity is declared, the GCS must, to the maximum extent permitted by law, be interpreted in such a way as to produce effects as similar as possible to those initially envisaged (even with the invalid provision).

If there are reasonable grounds, Porto Editora may amend these GCS at any time and without giving prior notice to the User. The User must consult these GCS frequently and check compliance with them when using the website, confirming the date of the latest version at the end of this document. Any changes will not be backdated. The User hereby accepts that legal, technical or commercial reasons affecting Porto Editora will be considered as reasonable grounds for amending these GCS. If the User does not accept the modified GCS, they must cease using the website.