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language: english
Publisher: GOODFELLOW PUBLISHERS LIMITED, March of 2022 ‧
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A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted â€" and thrived - during the COVID-19 pandemic.

Customer Service For Hospitality And Tourism

by Louise (Freelance Journalist Specializing In Sport And Travel Writing) Hudson e Simon (University Of South Carolina) Hudson

Property Description
ISBN: 9781915097132
Publisher: GOODFELLOW PUBLISHERS LIMITED
Release Date: March of 2022
Language: English
Dimensions: 189 x 246 x 20 mm
Cover: Hardcover
Pages: 324
Format: Book
Categories: Books in English > Management > Hospitality and Tourism
Books in English > Others
EAN: 9781915097132