Capa do artigo Re-Organising Service Work
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Re-Organising Service Work eBook

Call Centres In Germany And Britain

by Karen A. Shire, Christian Kerst e Ursula Holtgrewe
language: english
Publisher: TAYLOR & FRANCIS, September of 2017 ‧
47,69€
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This title was first published in 2002. Call centres are a type of service work that stand at the interface between corporations and consumers. They exemplify more general tendencies present within service work. They also have a particular public image - being associated in the public mind with low skilled and regimented work.

Re-Organising Service Work

Call Centres In Germany And Britain

by Karen A. Shire, Christian Kerst e Ursula Holtgrewe

Property Description
ISBN: 9781351765176
Publisher: TAYLOR & FRANCIS
Release Date: September of 2017
Language: English
Format: eBook
File Format and Compatibility:
Collection: Routledge Revivals
Categories: eBooks in English > Tourist Guides and Maps > Europe
EAN: 9781351765176
Acessibilidade: Ver características de acessibilidade indicadas pelo editor

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