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On The Front Line

Organization Of Work In The Information Economy

by Stephen J. Frenkel, May Tam, Karen A. Shire e Marek Korczynski
language: english
Publisher: CORNELL UNIVERSITY PRESS, June of 1999 ‧
55,43€
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The importance of customer service is widely emphasized in business today. This book offers the first comprehensive analysis of the organization and dynamics of front-line work. The volume is based on a four-year study of over a thousand employees and...

On The Front Line

Organization Of Work In The Information Economy

by Stephen J. Frenkel, May Tam, Karen A. Shire e Marek Korczynski

Property Description
ISBN: 9780801485671
Publisher: CORNELL UNIVERSITY PRESS
Release Date: June of 1999
Language: English
Cover: Softcover
Pages: 320
Format: Book
Collection: Cornell International Industrial And Labor Relations Reports
Categories: Books in English > Social Sciences and Humanities > Sociology
Books in English > Others
EAN: 9780801485671

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