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Driven To Delight: Delivering World-Class Customer Experience The Mercedes-Benz Way
idioma: inglês
Editor:
MCGRAW-HILL EDUCATION - EUROPE, dezembro de 2015 ‧
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SINOPSE
Offers a look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization. This book reveals how leaders within the organization drove the transformation of the operational and cultural environments at Mercedes-Benz through their strategic vision.
DETALHES
| Propriedade | Descrição |
|---|---|
| ISBN: | 9780071806305 |
| Editor: | MCGRAW-HILL EDUCATION - EUROPE |
| Data de Lançamento: | dezembro de 2015 |
| Idioma: | Inglês |
| Dimensões: | 158 x 233 x 25 mm |
| Encadernação: | Capa dura |
| Páginas: | 304 |
| Tipo de produto: | Livro |
| Classificação Temática: |
Livros em Inglês
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Gestão
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Gestão e Organização
Livros em Inglês > Outros |
| EAN: | 9780071806305 |
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