adicionar à lista de desejos
Effortless Experience eBook
Conquering The New Battleground For Customer Loyalty
idioma: inglês
Editor:
PENGUIN BOOKS LTD, setembro de 2013 ‧
ver detalhes do produto
14,99€
10% DESCONTO
CARTÃO
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
DISPONIBILIDADE IMEDIATA
Ebook para ADE
SINOPSE
Conventional Wisdom holds that to increase loyalty, companies must "delight" customers by exceeding service expectations. But no matter how exciting special deals may be, the "dazzle factor" does not solve customer problems.This book presents a breakthrough idea about how to win customer loyalty.
DETALHES
| Propriedade | Descrição |
|---|---|
| ISBN: | 9780241967928 |
| Editor: | PENGUIN BOOKS LTD |
| Data de Lançamento: | setembro de 2013 |
| Idioma: | Inglês |
| Tipo de produto: | eBook |
| Formato e Compatibilidade: | |
| Classificação Temática: |
eBooks em Inglês
>
Gestão
>
Marketing
|
| EAN: | 9780241967928 |
| Acessibilidade: | Ver características de acessibilidade indicadas pelo editor |
-
The Challenger Sale10%PENGUIN BOOKS LTD22,97€ 10% CARTÃOportes grátis
-
The Challenger Customer10%PENGUIN BOOKS LTD22,97€ 10% CARTÃOportes grátis
-
The Effortless Experience10%PENGUIN BOOKS LTD22,97€ 10% CARTÃOportes grátis
-
Digital Customer Service10%JOHN WILEY & SONS INC32,45€ 10% CARTÃOportes grátis
-
The Effortless Experience10%PENGUIN BOOKS LTD22,97€ 10% CARTÃOportes grátis