Capa do artigo This Is Service Design Doing

This Is Service Design Doing

Applying Service Design Thinking In The Real World

by Jakob Schneider, Markus Edgar Hormess, Adam Lawrence e Marc Stickdorn
language: english
Publisher: O'Reilly Media, January of 2018 ‧
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How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers.

This Is Service Design Doing

Applying Service Design Thinking In The Real World

by Jakob Schneider, Markus Edgar Hormess, Adam Lawrence e Marc Stickdorn

Property Description
ISBN: 9781491927182
Publisher: O'Reilly Media
Release Date: January of 2018
Language: English
Dimensions: 244 x 186 x 25 mm
Cover: Softcover
Pages: 500
Format: Book
Categories: Books in English > Computing > Other Applications
Books in English > Others
EAN: 9781491927182

JAKOB SCHNEIDER

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MARKUS EDGAR HORMESS

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ADAM LAWRENCE

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MARC STICKDORN

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