Capa do artigo This Is Service Design Thinking

This Is Service Design Thinking

Basics, Tools, Cases

by Marc Stickdorn e Jakob Schneider
language: english
Publisher: JOHN WILEY & SONS INC, December of 2011 ‧
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How to design and market services to create outstanding customer experiences

Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the customers.

This Is Service Design Thinking

Basics, Tools, Cases

by Marc Stickdorn e Jakob Schneider

Property Description
ISBN: 9781118156308
Publisher: JOHN WILEY & SONS INC
Release Date: December of 2011
Language: English
Dimensions: 150 x 230 x 20 mm
Cover: Softcover
Pages: 384
Format: Book
Collection: Wiley Desktop Editions
Categories: Books in English > Economics, Finance and Accounting > Economy
Books in English > Management > Management and Organization
EAN: 9781118156308

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