The New Gold Standard: 5 Leadership Principles For Creating A Legendary Customer Experience Courtesy Of The Ritz-Carlton Hotel Company
5 Leadership Principles For Creating A Legendary Customer Experience Courtesy Of The Ritz-Carlton Hotel Company
language: english
Publisher:
MCGRAW-HILL EDUCATION - EUROPE, July of 2008 ‧
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SYNOPSIS
When it comes to quality, style, and service, The Ritz-Carlton Hotel Company has set the gold standard for delivering the highest level of customer experience. This book features the five key principles behind The Ritz-Carlton Hotel Company's success and customer service innovations. It is intended for executives and managers at all levels.
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9780071548335 |
| Publisher: | MCGRAW-HILL EDUCATION - EUROPE |
| Release Date: | July of 2008 |
| Language: | English |
| Dimensions: | 143 x 232 x 24 mm |
| Cover: | Hardcover |
| Pages: | 304 |
| Format: | Book |
| Categories: |
Books in English
>
Management
>
Public relations
Books in English > Management > Management and Organization Books in English > Others |
| EAN: | 9780071548335 |
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