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Management Lessons From Mayo Clinic
Inside One Of The World'S Most Admired Service Organizations
language: english
Publisher:
MCGRAW-HILL EDUCATION - EUROPE, June of 2008 ‧
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SYNOPSIS
Offers an inside look at the Mayo Clinic. This work explains how "Putting the needs of the patient first" is more than just the Clinic's motto, but an operating principle that guides various management decisions. It shows how to apply that principle to expand your business' customer base and earn fierce, undivided customer loyalty.
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9780071590730 |
| Publisher: | MCGRAW-HILL EDUCATION - EUROPE |
| Release Date: | June of 2008 |
| Language: | English |
| Dimensions: | 157 x 234 x 21 mm |
| Cover: | Hardcover |
| Pages: | 312 |
| Format: | Book |
| Categories: |
Books in English
>
Management
>
Public relations
Books in English > Management > Management and Organization |
| EAN: | 9780071590730 |
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