Capa do artigo Customer Relationship Management

Customer Relationship Management

How To Turn A Good Business Into A Great One!

by Graham Roberts-Phelps
language: english
Publisher: THOROGOOD, March of 2001 ‧
28,33€
OUT OF STOCK OR NOT AVAILABLE
Sell ​​your book
This title is all about the latest techniques for attracting and retaining customers. It looks at techniques of "customerized selling", how to create a culture of creativity in your business; ideas for customer service skills, and how to segment your customers by value, pattern and buying criteria.

Customer Relationship Management

How To Turn A Good Business Into A Great One!

by Graham Roberts-Phelps

Property Description
ISBN: 9781854181145
Publisher: THOROGOOD
Release Date: March of 2001
Language: English
Cover: Hardcover
Pages: 230
Format: Book
Collection: Border Lines S.
Categories: Books in English > Management > Management and Organization
EAN: 9781854181145

ABOUT THE AUTHOR

Graham Roberts-Phelps

Graham Roberts-Phelps tem concebido e realizado, ao longo dos anos, diversas acções de formação nas áreas da Segurança, Higiene e Saúde do Trabalho, da Gestão e do Desenvolvimento Pessoal, caracterizadas pelo seu elevado nível de qualidade. Tem escrito e publicado vários livros entre os quais 90 Brain Teasers for Trainers e o Flip Chart Games for Trainers.

(see more)

BOOKS FROM THE SAME COLLECTION

SEE MORE TITLES FROM THIS COLLECTION

BY THE AUTHOR

MORE ABOUT THIS AUTHOR