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Perfect Phrases For Customer Service: Hundreds Of Tools, Techniques, And Scripts For Handling Any Situation eBook
language: english
Publisher:
McGraw Hill LLC, January of 2005 ‧
see product details
9,50€
20% OFF
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IMMEDIATE AVAILABILITY
Ebook for ADE
SYNOPSIS
Most employees can benefit from learning to use specific verbal techniques to handle customers. Difficult customers especially can take a toll on both company bottom lines and the health and well being of employees. This book provides explanations of the techniques an employee can apply. It includes 101 dialogues and scripts that can be used.
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9780071465113 |
| Publisher: | McGraw Hill LLC |
| Release Date: | January of 2005 |
| Language: | English |
| Format: | eBook |
| File Format and Compatibility: | PDF para ADE |
| Categories: |
eBooks in English
>
Parenting
>
Social Animation and Adult Education
|
| EAN: | 9780071465113 |
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