Capa do artigo How To Measure Customer Satisfaction
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How To Measure Customer Satisfaction eBook

by John Brierley e Nigel Hill
language: english
Publisher: TAYLOR & FRANCIS, July of 2017 ‧
59,61€
47,69€
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Ebook for ADE
Written by three leading practitioners, this is a practical guide to running an effective customer satisfaction measurement programme. The book also covers ways of gaining understanding and ownership of the CSM programme throughout the organisation.

How To Measure Customer Satisfaction

by John Brierley e Nigel Hill

Property Description
ISBN: 9781351930048
Publisher: TAYLOR & FRANCIS
Release Date: July of 2017
Language: English
Format: eBook
File Format and Compatibility:
Categories: eBooks in English > Economics, Finance and Accounting > Economy
eBooks in English > Management > Management and Organization
EAN: 9781351930048
Acessibilidade: Ver características de acessibilidade indicadas pelo editor

JOHN BRIERLEY

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NIGEL HILL

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