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The Handbook Of Customer Satisfaction And Loyalty Measurement
language: english
Publisher:
TAYLOR & FRANCIS LTD, September of 2006 ‧
see product details
SYNOPSIS
The third edition of the book offers a thorough guide to collecting and reporting accurate measures of customer satisfaction as well as useful advice on how to use the measures to drive performance improvement.
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9780566087448 |
| Publisher: | TAYLOR & FRANCIS LTD |
| Release Date: | September of 2006 |
| Language: | English |
| Dimensions: | 172 x 244 x 20 mm |
| Cover: | Hardcover |
| Pages: | 288 |
| Format: | Book |
| Categories: |
Books in English
>
Management
>
Marketing
|
| EAN: | 9780566087448 |
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