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How To Make Things Happen eBook

A Blueprint For Applying Knowledge, Solving Problems And Designing Systems That Deliver Your Service Strategy

by Beatriz Munoz-Seca
language: english
Publisher: Springer International Publishing, August of 2017 ‧
39,74€
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And the heart of efficiency in delivering services is people andtheir knowledge.As industrialization drives ever more standardized offerings and ever little human contact it is in those rare moments of human interaction where the greatest opportunity to add or destroy value lies.

How To Make Things Happen

A Blueprint For Applying Knowledge, Solving Problems And Designing Systems That Deliver Your Service Strategy

by Beatriz Munoz-Seca

Property Description
ISBN: 9783319547862
Publisher: Springer International Publishing
Release Date: August of 2017
Language: English
Format: eBook
File Format and Compatibility:
Collection: Business And Management
Categories: eBooks in English > Management > Management and Organization
EAN: 9783319547862
Acessibilidade: Ver características de acessibilidade indicadas pelo editor