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How To Make Things Happen
A Blueprint For Applying Knowledge, Solving Problems And Designing Systems That Deliver Your Service Strategy
language: english
Publisher:
Springer International Publishing AG, September of 2018 ‧
see product details
SYNOPSIS
And the heart of efficiency in delivering services is people andtheir knowledge.As industrialization drives ever more standardized offerings and ever little human contact it is in those rare moments of human interaction where the greatest opportunity to add or destroy value lies.
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9783319854816 |
| Publisher: | Springer International Publishing AG |
| Release Date: | September of 2018 |
| Language: | English |
| Dimensions: | 155 x 235 x 20 mm |
| Cover: | Softcover |
| Pages: | 367 |
| Format: | Book |
| Categories: |
Books in English
>
Management
>
Management and Organization
|
| EAN: | 9783319854816 |
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How To Make Things Happen10%Springer International Publishing AG54,06€ 10% CARDfree shipping
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