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How To Make Things Happen

A Blueprint For Applying Knowledge, Solving Problems And Designing Systems That Deliver Your Service Strategy

by Beatriz Munoz-Seca
language: english
Publisher: Springer International Publishing AG, September of 2017 ‧
54,06€
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And the heart of efficiency in delivering services is people andtheir knowledge.As industrialization drives ever more standardized offerings and ever little human contact it is in those rare moments of human interaction where the greatest opportunity to add or destroy value lies.

How To Make Things Happen

A Blueprint For Applying Knowledge, Solving Problems And Designing Systems That Deliver Your Service Strategy

by Beatriz Munoz-Seca

Property Description
ISBN: 9783319547855
Publisher: Springer International Publishing AG
Release Date: September of 2017
Language: English
Dimensions: 160 x 240 x 28 mm
Cover: Hardcover
Pages: 367
Format: Book
Categories: Books in English > Management > Management and Organization
Books in English > Others
EAN: 9783319547855