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Tele-Stress
Relief For Call Center Stress
idioma: inglês
Editor:
TAYLOR & FRANCIS LTD, julho de 2017 ‧
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250,10€
10% DESCONTO
CARTÃO
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SINOPSE
Stress in call centres can be a big problem. According to a survey, 98per cent of call centre employees experience at least one stressful call each day - mostly from irate customers. This book provides commom-sense strategies that cope with tele-stress, in order to create a more pleaseant environment.
DETALHES
| Propriedade | Descrição |
|---|---|
| ISBN: | 9781138412231 |
| Editor: | TAYLOR & FRANCIS LTD |
| Data de Lançamento: | julho de 2017 |
| Idioma: | Inglês |
| Dimensões: | 152 x 229 x 20 mm |
| Encadernação: | Capa dura |
| Páginas: | 130 |
| Tipo de produto: | Livro |
| Classificação Temática: |
Livros em Inglês
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| EAN: | 9781138412231 |
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10%Tele-StressTAYLOR & FRANCIS LTD32,43€ 10% CARTÃOportes grátis