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The Zappos Experience: 5 Principles To Inspire, Engage, And Wow
language: english
Publisher:
MCGRAW-HILL EDUCATION - EUROPE, November of 2011 ‧
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SYNOPSIS
Given unprecedented access to one of the most successful online retailers in the world, the bestselling author of The Starbucks Experience unveils the customer-experience strategies that have made Zappos the model of leadership success
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9780071749589 |
| Publisher: | MCGRAW-HILL EDUCATION - EUROPE |
| Release Date: | November of 2011 |
| Language: | English |
| Cover: | Hardcover |
| Pages: | 320 |
| Format: | Book |
| Categories: |
Books in English
>
Management
>
Management and Organization
|
| EAN: | 9780071749589 |
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