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The Southwest Airlines Way
Using The Power Of Relationships To Achieve High Performance
language: english
Publisher:
MCGRAW-HILL EDUCATION - EUROPE, June of 2005 ‧
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SYNOPSIS
Explores Southwest Airlines' policies, strategies, and techniques, showing how these methods can be implemented in various organizations. This book explains how to: lead with credibility and caring; invest in frontline leaders; hire and train for relational competence; and, use conflicts to build relationships.
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9780071458276 |
| Publisher: | MCGRAW-HILL EDUCATION - EUROPE |
| Release Date: | June of 2005 |
| Language: | English |
| Dimensions: | 151 x 228 x 15 mm |
| Cover: | Softcover |
| Pages: | 336 |
| Format: | Book |
| Categories: |
Books in English
>
Management
>
Management and Organization
|
| EAN: | 9780071458276 |
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