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The Satisfaction Of Change

How Knowledge And Innovation Overcome Loyalty In Decision-Making Processes

by Maria Rosaria Della Peruta e Manlio Del Giudice
language: english
Publisher: Springer International Publishing AG, August of 2018 ‧
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This book analyzes the impact of the digital economy on customer satisfaction, shopping experience, resistance to change, script theory, and loyalty.

The Satisfaction Of Change

How Knowledge And Innovation Overcome Loyalty In Decision-Making Processes

by Maria Rosaria Della Peruta e Manlio Del Giudice

Property Description
ISBN: 9783319824550
Publisher: Springer International Publishing AG
Release Date: August of 2018
Language: English
Dimensions: 148 x 210 x 20 mm
Cover: Softcover
Pages: 138
Format: Book
Collection: Palgrave Studies In Democracy, Innovation, And Entrepreneurship For Growth
Categories: Books in English > Economics, Finance and Accounting > Economy
Books in English > Management > Management and Organization
EAN: 9783319824550

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