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The Satisfaction Of Change

How Knowledge And Innovation Overcome Loyalty In Decision-Making Processes

by Maria Rosaria Della Peruta e Manlio Del Giudice
language: english
Publisher: Springer International Publishing AG, November of 2016 ‧
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This book analyzes the impact of the digital economy on customer satisfaction, shopping experience, resistance to change, script theory, and loyalty.

The Satisfaction Of Change

How Knowledge And Innovation Overcome Loyalty In Decision-Making Processes

by Maria Rosaria Della Peruta e Manlio Del Giudice

Property Description
ISBN: 9783319418834
Publisher: Springer International Publishing AG
Release Date: November of 2016
Language: English
Dimensions: 148 x 210 x 14 mm
Cover: Hardcover
Pages: 138
Format: Book
Collection: Palgrave Studies In Democracy, Innovation, And Entrepreneurship For Growth
Categories: Books in English > Economics, Finance and Accounting > Economy
EAN: 9783319418834

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