Capa do artigo The Big Book Of Customer Service Training Games

The Big Book Of Customer Service Training Games

QUICK, FUN ACTIVITIES FOR TRAINING CUSTOMER SERVICE REPS, SALESPEOPLE, AND ANYONE ELSE WHO DEALS WITH CUSTOMERS

by Vasudha Deming e Peggy Carlaw
language: english
Publisher: MCGRAW-HILL EDUCATION - EUROPE, October of 1998 ‧
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With customer service training games, this title helps your employees to excel in dealing with the public. Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in the participants, it utilizes techniques such as role-playing, charades, brainstorming, and debate.

The Big Book Of Customer Service Training Games

QUICK, FUN ACTIVITIES FOR TRAINING CUSTOMER SERVICE REPS, SALESPEOPLE, AND ANYONE ELSE WHO DEALS WITH CUSTOMERS

by Vasudha Deming e Peggy Carlaw

Property Description
ISBN: 9780070779747
Publisher: MCGRAW-HILL EDUCATION - EUROPE
Release Date: October of 1998
Language: English
Dimensions: 210 x 295 x 15 mm
Cover: Softcover
Pages: 224
Format: Book
Categories: Books in English > Parenting > Social Animation and Adult Education
EAN: 9780070779747

VASUDHA DEMING

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PEGGY CARLAW

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