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Tele-Stress

Relief For Call Center Stress

by Stephen Coscia
language: english
Publisher: TAYLOR & FRANCIS LTD, July of 2017 ‧
250,10€
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Stress in call centres can be a big problem. According to a survey, 98per cent of call centre employees experience at least one stressful call each day - mostly from irate customers. This book provides commom-sense strategies that cope with tele-stress, in order to create a more pleaseant environment.

Tele-Stress

Relief For Call Center Stress

by Stephen Coscia

Property Description
ISBN: 9781138412231
Publisher: TAYLOR & FRANCIS LTD
Release Date: July of 2017
Language: English
Dimensions: 152 x 229 x 20 mm
Cover: Hardcover
Pages: 130
Format: Book
Categories: Books in English > Management > Marketing
Books in English > Computing > Operating Systems and Networks
Books in English > Others
EAN: 9781138412231