Capa do artigo Service Quality In Academic Libraries

Service Quality In Academic Libraries

by Ellen Altman e Peter Hernon
language: english
Publisher: BLOOMSBURY PUBLISHING PLC, January of 1996 ‧
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Considerations of service quality require librarians to regard management and the provision of service from an entirely new perspective- from the viewpoint of the library user, for whom the outcome of a trip to the library has far greater relevance than the institutions' outputs.

Service Quality In Academic Libraries

by Ellen Altman e Peter Hernon

Property Description
ISBN: 9781567502091
Publisher: BLOOMSBURY PUBLISHING PLC
Release Date: January of 1996
Language: English
Dimensions: 150 x 230 x 16 mm
Cover: Hardcover
Pages: 204
Format: Book
Collection: Information Management Policies & Services S.
Categories: Books in English > Dictionaries and Encyclopedias > Encyclopedias
EAN: 9781567502091

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