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Service Quality In Academic Libraries
language: english
Publisher:
BLOOMSBURY PUBLISHING PLC, January of 1996 ‧
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SYNOPSIS
Considerations of service quality require librarians to regard management and the provision of service from an entirely new perspective- from the viewpoint of the library user, for whom the outcome of a trip to the library has far greater relevance than the institutions' outputs.
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9781567502107 |
| Publisher: | BLOOMSBURY PUBLISHING PLC |
| Release Date: | January of 1996 |
| Language: | English |
| Dimensions: | 152 x 229 x 11 mm |
| Cover: | Softcover |
| Pages: | 204 |
| Format: | Book |
| Collection: | Information Management Policies & Services S. |
| Categories: |
Books in English
>
Dictionaries and Encyclopedias
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Encyclopedias
|
| EAN: | 9781567502107 |
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