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Service Design

A Practical Guide To Creating Customer Centric Services

by Jonathan Hunsley e Debra Paul
language: english
Publisher: BCS Learning & Development Limited, June of 2026 ‧
47,30€
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With customer expectations higher than ever before, delivering great service is no longer optional, it’s essential. Service Design is your practical, visual guide to creating services that truly meet customer needs, from first interaction to the final outcome.

Service Design

A Practical Guide To Creating Customer Centric Services

by Jonathan Hunsley e Debra Paul

Property Description
ISBN: 9781780177274
Publisher: BCS Learning & Development Limited
Release Date: June of 2026
Language: English
Dimensions: 170 x 244 x 20 mm
Cover: Softcover
Pages: 216
Format: Book
Categories: Books in English > Management > Management and Organization
EAN: 9781780177274