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Prescription For Excellence: Leadership Lessons For Creating A World Class Customer Experience From Ucla Health System
language: english
Publisher:
MCGRAW-HILL EDUCATION - EUROPE, June of 2011 ‧
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SYNOPSIS
The internationally bestselling author of The Starbucks Experience reveals how UCLA Health System achieves the highest levels of excellence--and explains how business leaders in any industry can get the same results
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9780071773546 |
| Publisher: | MCGRAW-HILL EDUCATION - EUROPE |
| Release Date: | June of 2011 |
| Language: | English |
| Dimensions: | 160 x 238 x 26 mm |
| Cover: | Hardcover |
| Pages: | 320 |
| Format: | Book |
| Categories: |
Books in English
>
Management
>
Management and Organization
|
| EAN: | 9780071773546 |
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