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Inbound Customer Callcenter Design
language: english
Publisher:
PURDUE UNIVERSITY PRESS, November of 2007 ‧
see product details
SYNOPSIS
This book is educational, easy to understand, and not only a must for call centre managers, but it will help CSRs understand the significant role they play in the overall operation of a call centre, and in their organisation's CRM strategies
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9781557531308 |
| Publisher: | PURDUE UNIVERSITY PRESS |
| Release Date: | November of 2007 |
| Language: | English |
| Dimensions: | 152 x 229 x 20 mm |
| Cover: | Softcover |
| Pages: | 277 |
| Format: | Book |
| Collection: | History Of Philosophy |
| Categories: |
Books in English
>
Management
>
Management and Organization
|
| EAN: | 9781557531308 |
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