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Emotional Labor

The Origin, Development, And Future Of A Key Concept

by Marci D. (Kenyon College) Cottingham
language: english
Publisher: CAMBRIDGE UNIVERSITY PRESS, July of 2026 ‧
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In post-industrial economies, service-based jobs now outnumber manufacturing jobs. Analyzing these changes critically, Arlie Hochschild developed the term 'emotional labor' to refer to the new forms of labor expected in the service sector. This Element traces the term's origin, scholarly development, popular uses, and future possibilities.

Emotional Labor

The Origin, Development, And Future Of A Key Concept

by Marci D. (Kenyon College) Cottingham

Property Description
ISBN: 9781009616294
Publisher: CAMBRIDGE UNIVERSITY PRESS
Release Date: July of 2026
Language: English
Cover: Hardcover
Pages: 75
Format: Book
Collection: Elements In Histories Of Emotions And The Senses
Categories: Books in English > Social Sciences and Humanities > Sociology
EAN: 9781009616294