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E-Service: New Directions In Theory And Practice

New Directions In Theory And Practice

by P.K. Kannan e Roland T. Rust
language: english
Publisher: TAYLOR & FRANCIS LTD, July of 2002 ‧
263,62€
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This text provides a collection of different perspectives on "e-Service" and a unified framework to understand it. It focuses on: the customer-technology interface; e-Service business opportunities and strategies; and public sector e-Service opportunities.

E-Service: New Directions In Theory And Practice

New Directions In Theory And Practice

by P.K. Kannan e Roland T. Rust

Property Description
ISBN: 9780765608062
Publisher: TAYLOR & FRANCIS LTD
Release Date: July of 2002
Language: English
Dimensions: 161 x 230 x 27 mm
Cover: Hardcover
Pages: 348
Format: Book
Categories: Books in English > Management > Management and Organization
EAN: 9780765608062