Discovering The Soul Of Service

Nine Drivers Of Sustainable Business Success

by Leonard L. Berry
language: english
Publisher: Simon & Schuster, May of 1999 ‧
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In this text Leonard Barry goes beyond the scope of his previous works on service quality to show how flourishing service companies can sustain their success. Focusing on 14 companies that stand out from the pack, Berry identifies nine core values of sustainable success for any organization.

Discovering The Soul Of Service

Nine Drivers Of Sustainable Business Success

by Leonard L. Berry

Property Description
ISBN: 9780684845111
Publisher: Simon & Schuster
Release Date: May of 1999
Language: English
Cover: Hardcover
Pages: 288
Format: Book
Categories: Books in English > Management > Human Resources
EAN: 9780684845111