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Delivering The Guest Experience: Successful Hotel, Lodging And Resort Management
Delivering The Guest Experience: Successful Hotel, Lodging And Resort Management
language: english
Publisher:
KENDALL/HUNT PUBLISHING CO ,U.S., August of 2019 ‧
see product details
SYNOPSIS
Focuses on the application of sound customer service theory and best industry practices within the context of a hotel, lodging, or resort setting. Exceptional customer experiences and financial returns are interdependent and Delivering the Guest Experience explains this synergistic relationship.
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9781792401527 |
| Publisher: | KENDALL/HUNT PUBLISHING CO ,U.S. |
| Release Date: | August of 2019 |
| Language: | English |
| Cover: | Softcover |
| Pages: | 277 |
| Format: | Book |
| Collection: | Monster Menagerie |
| Categories: |
Books in English
>
Management
>
Hospitality and Tourism
Books in English > Others |
| EAN: | 9781792401527 |