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Counselling By Telephone

by Maxine Rosenfield
language: english
Publisher: SAGE PUBLICATIONS INC, November of 1996 ‧
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Most counsellors use the telephone to interact with clients to some degree. This volume explores the skills needed to carry out effective telephone counselling - such as welcoming and establishing a relationship with the client, listening and responding, and understanding silences.

Counselling By Telephone

by Maxine Rosenfield

Property Description
ISBN: 9780803979994
Publisher: SAGE PUBLICATIONS INC
Release Date: November of 1996
Language: English
Cover: Softcover
Pages: 160
Format: Book
Collection: Professional Skills For Counsellors Series
Categories: Books in English > Politics > Public Administration
Books in English > Social Sciences and Humanities > Sociology
Books in English > Others
EAN: 9780803979994