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Call Center Savvy

How To Position Your Call Center For The Business Challenges Of The 21st Century

by Keith Dawson
language: english
Publisher: TAYLOR & FRANCIS LTD, July of 2017 ‧
256,86€
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States that call centers are not just places where calls arrive, but a strategic business asset, the core of your business' customer relationship strategy. This book offers an exploration of how the call center works, how it fits into the big picture, what the future holds, and how new technologies affect operations.

Call Center Savvy

How To Position Your Call Center For The Business Challenges Of The 21st Century

by Keith Dawson

Property Description
ISBN: 9781138412378
Publisher: TAYLOR & FRANCIS LTD
Release Date: July of 2017
Language: English
Dimensions: 152 x 229 x 20 mm
Cover: Hardcover
Pages: 208
Format: Book
Categories: Books in English > Management > Management and Organization
Books in English > Management > Marketing
Books in English > Computing > Operating Systems and Networks
Books in English > Others
EAN: 9781138412378