Capa do artigo The Call Center Handbook

The Call Center Handbook

by Keith Dawson
language: english
Publisher: TAYLOR & FRANCIS LTD, March of 2007 ‧
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This book is for people who work in a call center and common traits the call center location must offer. It contains practical observations about how to use particular technologies, and ideas about how to run the call center, which has become its own corporate discipline.

The Call Center Handbook

by Keith Dawson

Property Description
ISBN: 9781578200191
Publisher: TAYLOR & FRANCIS LTD
Release Date: March of 2007
Language: English
Cover: Softcover
Pages: 282
Format: Book
Categories: Books in English > Management > Management and Organization
EAN: 9781578200191

KEITH DAWSON

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