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Values-Based Service For Sustainable Business eBook

Lessons From Ikea

by Bo Enquist e Bo Edvardsson
language: english
Publisher: TAYLOR & FRANCIS, October of 2008 ‧
78,16€
62,53€
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This is the first book on the role of values in developing and managing service companies, emphasizing sustainable business. The authors examine the role of values in forming a service culture which creates customer value.

Values-Based Service For Sustainable Business

Lessons From Ikea

by Bo Enquist e Bo Edvardsson

Property Description
ISBN: 9781134047574
Publisher: TAYLOR & FRANCIS
Release Date: October of 2008
Language: English
Format: eBook
File Format and Compatibility: PDF para ADE
Categories: eBooks in English > Economics, Finance and Accounting > Economy
eBooks in English > Social Sciences and Humanities > Sociology
EAN: 9781134047574