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Perfect Phrases For Customer Service, Second Edition eBook

by Robert Bacal
language: english
Publisher: McGraw Hill LLC, December of 2010 ‧
23,85€
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Ebook for ADE
Filled with specific defusing tactics and key behavioral insights, this new edition shows how to reduce stress, find the right words to say, and handle hostile customers with ease and confidence.

Perfect Phrases For Customer Service, Second Edition

by Robert Bacal

Property Description
ISBN: 9780071759298
Publisher: McGraw Hill LLC
Release Date: December of 2010
Language: English
Format: eBook
Collection: Perfect Phrases Series
Categories: eBooks in English > Parenting > Social Animation and Adult Education
eBooks in English > Management > Public relations
EAN: 9780071759298
Acessibilidade: Ver características de acessibilidade indicadas pelo editor