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Perfect Phrases For Customer Service, Second Edition eBook
language: english
Publisher:
McGraw Hill LLC, December of 2010 ‧
see product details
23,85€
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IMMEDIATE AVAILABILITY
Ebook for ADE
SYNOPSIS
Filled with specific defusing tactics and key behavioral insights, this new edition shows how to reduce stress, find the right words to say, and handle hostile customers with ease and confidence.
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9780071759298 |
| Publisher: | McGraw Hill LLC |
| Release Date: | December of 2010 |
| Language: | English |
| Format: | eBook |
| File Format and Compatibility: | |
| Collection: | Perfect Phrases Series |
| Categories: |
eBooks in English
>
Parenting
>
Social Animation and Adult Education
eBooks in English > Management > Public relations |
| EAN: | 9780071759298 |
| Acessibilidade: | Ver características de acessibilidade indicadas pelo editor |
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