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Managing Knock Your Socks Off Service eBook

by John Bush, Chip Bell e Ron Zemke
language: english
Publisher: Amacom, May of 2013 ‧
8,99€
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Ebook for ADE
In our increasingly connected world, customer service can make or break a business. Companies that excel keep customers coming back - and those who don't soon discover that word spreads fast. This title shows managers and supervisors how to: find and retain service-oriented people; understand customer needs, expectations and desires; and more.

Managing Knock Your Socks Off Service

by John Bush, Chip Bell e Ron Zemke

Property Description
ISBN: 9780814432051
Publisher: Amacom
Release Date: May of 2013
Language: English
Format: eBook
File Format and Compatibility:
Categories: eBooks in English > Management > Management and Organization
EAN: 9780814432051
Acessibilidade: Ver características de acessibilidade indicadas pelo editor