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Humble Inquiry, 3rd Edition eBook

The Gentle Art Of Asking Instead Of Telling

by Peter A. Schein e Edgar H. Schein
language: english
Publisher: Berrett-Koehler Publishers, July of 2025 ‧
23,96€
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Most leaders assume they're good communicators. What they're actually doingmost of the timeis telling. And telling, even when well-intentioned, is a subtle power move that shuts people down, withholds critical information, and quietly erodes trust.

Humble Inquiry makes the case for a different approach: asking questions you genuinely don't know the answers to, from a posture of curiosity rather than authority.

What you'll find inside this fully updated third edition:
  • The ORJI cyclewhy conversations go wrong in a split second, and how to interrupt the pattern
  • A levels-of-relationship model to diagnose where your team isand how to move toward real openness and trust
  • Why hierarchy and tell culture actively undermine psychological safetyand what to do about it
  • A new chapter on humble inquiry in remote and hybrid work (spoiler: it worksand may work better)
  • Reader exercises, twelve mini case studies, and a discussion guide for teams

Best for: managers, leaders, coaches, healthcare professionals, and anyone navigating complex, interdependent teams. This is a mindset shift, not a script.

Foreword by Michael Bungay Stanier. Based on Edgar H. Schein's fifty years of research at MIT. Over 300,000 copies sold.

Humble Inquiry, 3rd Edition

The Gentle Art Of Asking Instead Of Telling

by Peter A. Schein e Edgar H. Schein

Property Description
ISBN: 9798890570970
Publisher: Berrett-Koehler Publishers
Release Date: July of 2025
Language: English
Pages: 176
Format: eBook
File Format and Compatibility:
Categories: eBooks in English > Management > Management and Organization
EAN: 9798890570970
Acessibilidade: Ver características de acessibilidade indicadas pelo editor