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Great Customer Service On The Telephone eBook

by Kristin Anderson
language: english
Publisher: Amacom, November of 1992 ‧
5,99€
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Ebook for ADE
Aimed at anyone who uses the phone, this text shows how to use it as a service tool that directly impacts on company profits. It covers handling irate customers, taking meaningful messages, handling conference calls and transfer calls, screening calls and improving voice effectiveness.

Great Customer Service On The Telephone

by Kristin Anderson

Property Description
ISBN: 9780814415801
Publisher: Amacom
Release Date: November of 1992
Language: English
Format: eBook
File Format and Compatibility:
Categories: eBooks in English > Management > Management and Organization
EAN: 9780814415801
Acessibilidade: Ver características de acessibilidade indicadas pelo editor