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Fundamentals Of Customer-Focused Management eBook

Competing Through Service

by Joby John
Book eBook
language: english
Publisher: Bloomsbury Publishing (USA), December of 2003 ‧
89,44€
71,55€
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Ebook for ADE
The principal aim of this book is to get the reader to think about th firm and the way it conducts its business in a certain wayâ€"with a customer focus. It is now becoming clearly evident that all firms compete on service. For excellent service firms, the challenges and opportunities in providing services are a constant endeavor.

Fundamentals Of Customer-Focused Management

Competing Through Service

by Joby John

Property Description
ISBN: 9780313053696
Publisher: Bloomsbury Publishing (USA)
Release Date: December of 2003
Language: English
Pages: 240
Format: eBook
File Format and Compatibility: PDF para ADE
Categories: eBooks in English > Management > Management and Organization
EAN: 9780313053696