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Design For Six Sigma For Service, Chapter 10 eBook

Design And Improvement Of Service Processes-Process Management

by Kai Yang
language: english
Publisher: McGraw-Hill, May of 2005 ‧
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The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this book provides the specifics you need to create product value through improved service practices.

Design For Six Sigma For Service, Chapter 10

Design And Improvement Of Service Processes-Process Management

by Kai Yang

Property Description
ISBN: 9780071735834
Publisher: McGraw-Hill
Release Date: May of 2005
Language: English
Format: eBook
File Format and Compatibility:
Categories: eBooks in English > Others
EAN: 9780071735834
Acessibilidade: Ver características de acessibilidade indicadas pelo editor