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Customer Care eBook

A Training Manual For Library Staff

by Pat Gannon-Leary e Michael McCarthy
language: english
Publisher: ELSEVIER SCIENCE, March of 2010 ‧
69,56€
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Ebook for ADE
The book provides a detailed customer care course suitable for delivery to library staff at all levels. It can be used as a stand-alone, reference work for customer care processes and procedures or, alternatively, it can be used by library staff to tailor a customer care course to suit the requirements and training needs of their own staff.

Customer Care

A Training Manual For Library Staff

by Pat Gannon-Leary e Michael McCarthy

Property Description
ISBN: 9781780630311
Publisher: ELSEVIER SCIENCE
Release Date: March of 2010
Language: English
Format: eBook
File Format and Compatibility:
Categories: eBooks in English > Dictionaries and Encyclopedias > Encyclopedias
EAN: 9781780630311
Acessibilidade: Ver características de acessibilidade indicadas pelo editor