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Customer Care
A Training Manual For Library Staff
language: english
Publisher:
Woodhead Publishing Ltd, March of 2010 ‧
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SYNOPSIS
The book provides a detailed customer care course suitable for delivery to library staff at all levels. It can be used as a stand-alone, reference work for customer care processes and procedures or, alternatively, it can be used by library staff to tailor a customer care course to suit the requirements and training needs of their own staff.
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9781843345701 |
| Publisher: | Woodhead Publishing Ltd |
| Release Date: | March of 2010 |
| Language: | English |
| Dimensions: | 155 x 233 x 16 mm |
| Cover: | Softcover |
| Pages: | 262 |
| Format: | Book |
| Collection: | Chandos Information Professional Series |
| Categories: |
Books in English
>
Dictionaries and Encyclopedias
>
Encyclopedias
|
| EAN: | 9781843345701 |
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