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Call Center Handbook eBook

The Complete Guide To Starting, Running, And Improving Your Call Center

by Keith Dawson
language: english
Publisher: CRC PRESS, November of 2003 ‧
63,59€
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Ebook for ADE
A guide to starting, running, and improving your call center, this guide covers various things from choosing the best site and buying the right equipment to managing agents, monitoring productivity, and enhancing customer relationships.

Call Center Handbook

The Complete Guide To Starting, Running, And Improving Your Call Center

by Keith Dawson

Property Description
ISBN: 9781482295658
Publisher: CRC PRESS
Release Date: November of 2003
Language: English
Format: eBook
File Format and Compatibility: PDF para ADE
Categories: eBooks in English > Management > Management and Organization
EAN: 9781482295658