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Best Service Is No Service eBook
How To Liberate Your Customers From Customer Service, Keep Them Happy, And Control Costs
language: english
Publisher:
WILEY, September of 2011 ‧
see product details
31,80€
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
IMMEDIATE AVAILABILITY
Ebook for ADE
SYNOPSIS
Praise for The Best Service Is No Service "A very sharp and practical treatise on why so many call centers and service operations are playing with the wrong deck of cards altogether. We strongly recommend it to anyone involved in customer service issues. " -Don Peppers and Martha Rogers, Ph.D.
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9781118039397 |
| Publisher: | WILEY |
| Release Date: | September of 2011 |
| Language: | English |
| Format: | eBook |
| File Format and Compatibility: | |
| Categories: |
eBooks in English
>
Management
>
Management and Organization
|
| EAN: | 9781118039397 |
| Acessibilidade: | Ver características de acessibilidade indicadas pelo editor |
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