The Best Service Is No Service
How To Liberate Your Customers From Customer Service, Keep Them Happy, And Control Costs
language: english
Publisher:
JOHN WILEY & SONS INC, April of 2008 ‧
see product details
32,45€
10% OFF
CARD
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
free shipping
Sell your book
SYNOPSIS
Praise for The Best Service Is No Service "A very sharp and practical treatise on why so many call centers and service operations are playing with the wrong deck of cards altogether. We strongly recommend it to anyone involved in customer service issues. " -Don Peppers and Martha Rogers, Ph.D.
DETAILS
| Property | Description |
|---|---|
| ISBN: | 9780470189085 |
| Publisher: | JOHN WILEY & SONS INC |
| Release Date: | April of 2008 |
| Language: | English |
| Dimensions: | 162 x 234 x 26 mm |
| Cover: | Hardcover |
| Pages: | 336 |
| Format: | Book |
| Categories: |
Books in English
>
Management
>
Public relations
Books in English > Management > Management and Organization Books in English > Others |
| EAN: | 9780470189085 |
PEOPLE WHO BOUGHT ALSO BOUGHT
-
10%Communication ExcellenceSpringer International Publishing AG40,55€ 10% CARTÃOfree shipping